Seeds are live products so need to be treated so with due care and attention. In our care they are stored correctly and have a shelf life longer than the time between reproduction runs.Before leaving our facility seeds pass several stages of...

<span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Seeds are live products and therefore need to be treated with due care and attention. In our care, they are stored correctly and have a shelf life longer than the time between reproduction runs. Before leaving our facility seeds pass several stages of quality control, and are subjected to at least two germination tests to ensure viability. Only once we see a germination rate higher than 90% do any seeds leave our facility for general sale. <span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">WE DO NOT GUARANTEE OR WARRANTY OUR SEEDS! <span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">There are many conditions whereby a 90% germination rate will not be achieved, as mentioned above they are a live product and we&apos;re not there to assist with germination once they are in your hands. However, for all Mephisto Genetics direct orders, we include extra seeds per pack and freebies with all orders to give you every chance possible to get successful results from our company. Think of these freebies and extra seeds as a friendly insurance. And these freebies are also not guaranteed, and we are under no obligation to replace any orders.&#xA0; <span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Returning your order<span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We would actually not wish for any seeds to be returned by post, as the journey through the postal system can be detrimental to these delicate live products. If you have any problems with your order then we suggest you contact us using the Orders and Returns page and (if possible) send us photos of the package and merchandise that has the problem, this way we&apos;re able to rectify the situation a lot quicker.&#xA0; <span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Returning Other Items Purchased Through Our Website<span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you need to return other items like stickers or apparel bought on this website, for any reason we will swap or refund your item, under the following conditions:&#xA0;<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The item is unused&#xA0;</li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">You send us photos of the item, including the packaging</li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">No more than 21 days has elapsed since purchase</li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Return postage costs are at your expense</li></ul> <span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you have any other problems or queries then feel free to contact us, using the Orders and Returns form and we will get back to you as soon as possible.&#xA0; <span style="font-size:12pt;font-family:Arial,sans-serif;color:#414141;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Thank you&#x200D;

Returns Policy

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MG Help Center

returns-policy

How many freebies will I get with my order?

What do you mean by featured freebies?

What are this month's featured freebies?

What are freebies?

Are my freebies automatic?

Can you provide some strain information on the freebies I received?

How can I tell which strain my freebie seeds are if they’re in the same vial?

Why can’t I see freebies in my order confirmation?

What are the pack sizes for freebies? Can I get one of each freebie seed for my order?

Which freebies will I receive?

UK Older Freebie Identifier

freebies

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Do you sell autoflowers?

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What do 'x' and 'bx' mean in a strain name?

What's the difference between the different lines?

general

Can I add something to an existing order?

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I've provided the wrong address. What can be done?

What is Meph Math?

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When will X strain be back in stock?

Your X store doesn't have a strain that I'm looking for, can I order from one of your other stores?